Privacy Policy
Last Updated: May 2026
At Rat-Ryder, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights regarding your data.
What Information We Collect
When you place an order, contact us, or use our website, we may collect:
- Name
- Email address
- Phone number
- Billing and delivery address
- Order details
- IP address and browser information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Respond to customer enquiries
- Improve our website and services
- Prevent fraud and keep the website secure
- Send order updates and important service emails
We do not sell your personal information to third parties.
Payments
Payments are processed securely through trusted third-party providers such as Stripe or PayPal. We do not store your full payment details on our website.
Cookies
Our website uses cookies to improve your browsing experience, remember preferences, and help us understand how visitors use the site.
You can disable cookies in your browser settings if you prefer.
How Long We Keep Your Data
We only keep personal information for as long as necessary to complete orders, provide customer support, and meet legal or accounting requirements.
Your Rights
Under UK GDPR laws, you have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent from marketing emails
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact:
Rat-Ryder
Email: ratryderdesigns@gmail.com
Website: Rat-Ryder
Updates To This Policy
We may update this Privacy Policy occasionally to reflect changes to our website, services, or legal requirements.