USEFUL INFORMATION ABOUT OUR SHIPPING TERMS
For our UK customers, we offer standard flat-rate shipping through Royal Mail, and you can expect delivery within 3 to 5 days of the dispatch of your order.
- Small Items £1.65
- Large Items £3.95
We post Monday to Friday except for Bank Holidays, Christmas day, Boxing Day, or New Year’s Day.
INTERNATIONAL SHIPPING
If you live outside of the UK and would like to purchase some of our cool Rat Bike apparel and accessories, don’t worry—we ship to most of the world.
PLEASE CONTACT US IF YOU ARE UNABLE TO FIND YOUR COUNTRY.
Prices are determined based on weight and change depending on which Zone you live in.
CUSTOM CHARGES
If you are purchasing products for delivery outside of the UK, your nation may levy import duty and sales tax. These are your responsibility and you should make sure you are aware of what they will be prior to placing any order.
Goods returned due to non-payment of taxes will be credited less any shipping and repatriation costs we incur.
Please be aware that in order to reduce customs fees for international deliveries, we are unable to include “gift receipts” or change the value of the invoice from that of the order.
Please note we are unable to deliver to PO Box addresses.
If for any reason you need to return an item, you can find details of how to return it here.
If you have any queries or need an update on an order you can contact us at ratryderdesigns@gmail.com, stating your order number in the subject line of the email.
